Hardware support without the wait.
Our break-fix service gives you a single point of contact for hardware repair and replacement across servers, storage, networking and endpoints. We hold spares for common platforms and have escalation paths with major OEMs.
Coverage
- Servers — Dell, HP, IBM, Lenovo, Cisco UCS
- Storage — SAN, NAS and tape
- Networking — switches, routers, firewalls, access points
- Endpoints — desktops, laptops, printers, peripherals
- UPS and power infrastructure
How it works
Open a ticket by phone, email or portal. Our engineer is dispatched per the agreed SLA, brings or sources the spare, and closes the ticket only when you sign off. Detailed reports each month.